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Information


Thank you for shopping at the Yosemite National Park Concession Services Online Gift Shop!

All the products displayed in this On-Line catalog have been carefully selected from the thousands of items available in our quality Yosemite Valley Gift Shops.

We use 90% Recycled products for our shipping & packaging materials.



We value our position as a premier retail center on the Internet and endeavor to make your experience enjoyable and convenient. If we can assist you in anyway, or if you don't see the item you were looking for, please don't hesitate to contact us.
Contact:
Phone: (209) 372-1354
Fax: (209) 372-1010
Email: YosRetail@DNCinc.com

Hours: (Pacific Standard Time)
8:00am - 3:00pm, Monday - Friday
Voice Mail available 24 hours


Yosemite National Park
DNC Parks and Resorts at Yosemite
Attn: Mailorder Dept.
9032 Village Drive
Yosemite, California 95389

If you prefer, your order can be faxed to us. Please include all relevant product, address, shipping, and credit card information.

Shipping:
Within the United States:
United States orders are shipped via FedEx or US Mail. The most appropriate shipping method is selected depending on the insured value of your purchase and the nature of the product being shipped. Our standard shipping and handling fees, within the United States, are determinded using the Rate Table on the right.

Important: Your credit card will not be charged before we email you a statement including actual shipping and handling fees, applicable taxes, and tracking number (when available).

International Orders:
$0.00 to $20.00 $6.95
$20.01 to $40.00 $8.95
$40.01 to $60.00 $9.95
$60.01 to $80.00 $10.95
$80.01 to $100.00 $12.95
$100.01 to $150.00 $14.95
$150.01 to $200.00  $16.95
$200.01 to $250.00  $18.95
We welcome orders from overseas. Because each region of the world requires different shipping rates, we must calculate additional shipping charges individually for each order.

In ADDITION to our standard shipping and handling fees, we will charge your credit card with the amount of the freight that your order requires. Please note that these additional charges will not be present on your automatically generated Internet order form or the confirmation e-mail.

We prefer to ship overseas orders by air. Please select "International Orders: Air Freight." Overseas orders are shipped US Mail Air. Our fees do not include any International duties, tariffs or import fees imposed by the country of import.

Backorders:
Backordered items will be shipped separately when available, at no extra cost, via ground service shipping.

Guarantee:
All items carry a 30-day money-back guarantee. If you are not happy with the quality of the product or service, please return the product to us for a prompt refund or exchange. (Return shipping charges are not refundable). Please feel free to contact us regarding your purchase using our email address or phone number (209) 372-1354. Please leave us a message if our lines are busy.

Prices and availability are subject to change.

If you have any questions, please contact us for details at (209) 372-1354. 
We will be happy to work with you!